Careers

Position Title: Director of Strategic Accounts | Hospitality
Position Type: Exempt
Reports To: Chief Growth Officer

About the Company:

For over 35 years, Ellsworth Systems has been a trusted leader in custom security technology, providing both physical and digital solutions. From vaults and safes to ATMs, video surveillance, and access control, we do more than sell products. We offer custom solutions, dedicated service, and ongoing support. Rooted in Franklin, TN, our commitment to excellence and service has made us a regional leader in security innovation.

Position Summary: 

As the Director of Strategic Accounts (Hospitality), you will be responsible for managing and growing relationships that increase market expansion for Ellsworth within the hospitality space.

You will further develop Ellsworth’s strategy in the Hospitality industry through building relationships with key accounts, attending conferences and assisting with solutioning. This role will provide strategic expertise to our clients and further develop our initiatives within the Hospitality market. You will work closely with the Company’s Chief Growth Officer, leadership team, solutions team and sales team to ensure that we position ourselves as a leading integrator in the Hospitality space.

Key Responsibilities:

• Be Ellsworth’s subject matter expert in the Hospitality Industry

• Assist the solutions team with scoping, designing and consulting with Hospitality clients

• Grow and manage key relationships within the Hospitality space

• Develop strategies that help with reporting and analysis within the Hospitality Vertical

• Responsible for developing internal and external relationships that drive company growth

• Oversee and manage the development and implementation of sales proposals, new markets or areas of growth for the company within Hospitality Identify and develop strategic relationships within the Hospitality industry which consists of attending trade shows, networking events and visiting vendor headquarters

• Work with the marketing department to promote Ellsworth

• Prepare weekly development meetings that target key objectives

• Assist with contract oversight and management with Hospitality Clients

• Track and monitor sales pipeline in Salesforce

Education Requirements

• Education: BS/BA degree and related field or 8+ years of working experience within Hospitality

• Management skills to oversee and manage Clients.

• Deep knowledge and experience of video surveillance or access control and software in the Hospitality industry

• Project management experience and skills working with clients.

• Self-driven person with good communication skills

The specifications of this Job Description should not be construed to imply that these requirements are the only exclusive standards of the position. The successful candidate will follow other instructions and perform any other duties as may be required by their manager.

Oct 2 2025

Role Description

This is a full-time remote role for an Electronic Security Technician. The Electronic Security Technician will be responsible for troubleshooting, installing, programing and maintaining Alarm, CCTV and Access control systems, performing preventive maintenance, Day-to-day tasks include diagnosing issues, performing routine checks and calibrations, repairing electrical components, site surveys and providing technical support to ensure all systems function optimally.

Qualities

• Strong Troubleshooting Skills.

• Experience with diagnostic tools  and Calibration.

• Proficiency in troubleshooting and diagnosing.

• Excellent problem-solving and analytical abilities

• Strong communication and interpersonal skills

• Ability to work independently and remotely

• Previous experience in access control, security systems or related field.

• Applicable Certifications, licenses, manufacture training or degrees in electrical or mechanical engineering or a related field a plus. Low Voltage, Alarm or other license will be given additional consideration.

• As an Access Control, CCTV & Alarm Technician at Ellsworth Systems, you will be responsible for installing, maintaining, and repairing security systems to ensure the safety and security of our clients' properties. If you have a passion for technology and a knack for problem-solving, this is the perfect opportunity for you to launch a rewarding career in the security industry. Apply now and become part of our dedicated team!

Qualifications

• High school diploma or equivalent.

• Minimum of 2 years of experience in security system installation and maintenance, or similar construction experience.

• Strong technical skills and proficiency with security equipment and tools.

• Knowledge of security system protocols and standards.

• Excellent troubleshooting and problem-solving abilities.

• Good communication and customer service skills.

• Ability to work independently and as part of a team.

• Valid driver's license.

Benefits

• PTO, Vacations, Sick Days

• Career Growth Opportunities

• Performance Bonus Potential

• Travel Opportunities

• Company Events 

• Continued Training